Frequently Asked Questions
Do you have any questions for us?
Check out our frequently asked questions below.
If you still have a question we didn’t answer, please visit our contact us page to send us a message.
Resume FAQs
Depending on your plan, you will have different options to communicate.
For the Bow Quick and Easy, you will communicate by email only. You will have the opportunity to provide all the information we need to create your resume by forms. We will request any clarifications by email.
However, in the Bow One on One, you will communicate with your writer mostly by email and Zoom calls.
You are free to request 100% of your money back before we commence working on your resume. However, once you submit the resume submission form containing your information, we start working on it immediately, so you won’t be able to get refunds after that.
The complete process can take 7 to 10 working days to get your finished resume because of the time in between while we wait for information from you. To speed things up, send everything requested and fill out the forms quickly. Once we have everything, we need you will get the first draft in 3 to 5 working days.
We usually send invoices to our clients to pay directly on the stripe website, so rest assured your card details are safe. Also, our site is SSL-certified, so placing your order here is just as safe.
We usually send invoices to our clients to pay directly on the stripe website, so rest assured your card details are safe. Also, our site is SSL-certified, so placing your order here is just as safe.
One of our team members will reach out to you by email to better understand your project and to provide a quote.
You will get the final document in PDF and Word.
Professional Editing FAQs
Yes. We take the time to review every text we edit manually.
Not at the moment. We only focus on business documents and blog content.
We usually deliver projects in 3-5 business days. However, if you are in a hurry, let us know when you submit the project.
A professionally edited document is clear and concise. While editing, we may remove unnecessary words and rephrase words concisely to improve the document.
We recommend you upload your document to google drive and share a link with us. If you don’t know how to do this, please contact us.
We work with American and British English.
As we focus on blog content and business document, most of our clients wish to move quickly.
Therefore, we deliver the final copy in word or google docs. If you need track changes enabled, please specify with your order.